Privacy Policy – My Magic Therapy

At My Magic Therapy.com (“My Magic Therapy”, “We”, “Our”, “Us”), we understand that you, as a user, care about how your personal information is collected, used, and shared. We take your privacy seriously.

This Privacy Policy applies to all of our Services, unless specified otherwise. By using our Services, you are also bound by our Terms of Use.

We do not claim ownership of the data/information that we collect (as listed below) or that you share with us. You are responsible for keeping your account and device secure, and you must notify us promptly in case of any unauthorized access.

How We Collect Information

We collect information in the following ways:

• 1. Forms on Our Website
  When you visit our website, we may ask you to fill out the “Contact Us” or “Book an Appointment” form. This helps us understand your needs better.
• 2. Onboarding Process
  As part of client onboarding, we may arrange a phone call with you and connect you with the appropriate therapist or consultant based on your requirements.
• 3. Information You Provide
  Personal details such as your name, contact information, and concerns (marital, child-related, sexual health, or other mental health needs) are collected for providing Services.
• 4. Third-Party Services
  In some cases, we rely on trusted third-party service providers (for example, payment processors or secure storage systems). These providers may also collect data, subject to their policies.

We retain and maintain this information solely to facilitate Services. We do not sell or misuse your information.

How We Use Information

We use your information to:

• · Provide and improve our Services.
• · Match you with the most suitable therapist or counselor.
• · Personalize your therapeutic experience (e.g., marriage counseling, child therapy, sex therapy, etc.).
• · Maintain client records for continuity of care.
• · Support administrative tasks such as scheduling, billing, and package validity tracking.

We may also use your information when required by law or to:

• · Respond to legal or regulatory authorities.
• · Prevent fraud, abuse, or technical issues.
• · Protect the rights, safety, and property of My Magic Therapy, its users, or others.

Information Relating to Minors

We do not knowingly collect or solicit information from individuals under 18 years of age without parental/guardian consent.

• · Child Counseling Services: Any data related to child therapy is only collected and stored with explicit parental consent.
• · Parental Responsibility: Parents/guardians must ensure the accuracy of the child’s details shared with us.

Security and Safety

We take your data protection seriously and follow reasonable industry practices.

• · Your information is secured with password protection and encrypted storage.
• · We recommend you regularly update your password and restrict unauthorized access to your devices.
• · While we strive to protect your privacy, no system is completely impenetrable. Unauthorized access, hardware/software failures, or external factors may compromise security.
• · Transmission of information over the internet is at your own risk.

Information Sharing

We only share your information in the following circumstances:

• · With your explicit consent or instruction.
• · With therapists, consultants, or service providers for delivering your therapy or counseling.
• · With third-party service providers (e.g., payment gateways, cloud storage providers), who are bound by confidentiality agreements.
• · When required by law or to prevent fraud, abuse, or imminent harm.

We will never sell your data to advertisers or unauthorized third parties.

Your Rights

• · You have the right to access, review, or request deletion of your data, subject to applicable laws.
• · You may withdraw consent for information sharing at any time by emailing us.
• · However, certain data may need to be retained for regulatory or therapeutic continuity purposes.

Updates

We may amend this Privacy Policy from time to time. By continuing to use our Services, you consent to being subject to the updated Policy. We recommend reviewing it periodically.

Service-Specific Privacy Notes

• · Marital Therapy Policy: Data relating to marriage or relationship counseling is confidential and not shared beyond the therapist assigned to you.
• · Child Therapy Policy: All child-related data is handled with strict parental oversight, and no information is stored or used without guardian consent.

Contact

For privacy-related queries, requests, or complaints, please write to us:

📧 My Magic Therapy2021@gmail.com

We aim to respond within seven (7) business days.

Updates

We may amend this privacy policy from time to time. You hereby consent to being subjected to such updated policies, including any assignment thereof. 

You can check our policy for marital and child therapy here: